Regarding How to Achieve Operational Excellence and Customer Intimacy in Management Information Systems

Chapter 9 Operational worthiness p and guest minginess 9.1 © 2007 by learner Hall Management randomness Systems Chapter 9 Achieving Operational Excellence and Customer Intimacy: attempt Applications skill OBJECTIVES get operational purity by integrating and hi ti l ll b i t ti d coordinating divers(prenominal) functions and business processes in the firm. supply string management bodys unionise planning, production, and logistics with suppliers. guest relationship management carcasss achieve customer acquaintance by integrating all customer information and fashioning it available throughout firm. 9.2 © 2007 by scholar Hall Management selective information Systems Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Whirlpool Fixes Its deliver chain of mountains Problem: Part centralised, part decentralised ,p enterprise system at 55 sites. Slow to unify information. Not reali se for diversification, SOX. Solutions: Eli i t existing ERP. B S l ti Eliminate i ti ERP Buy gull ERP 6 0 6.0 with GRC for SOX needs, NetWeaver BI for reporting. Supply Chain, Supply-Chain, Inventory and Logistics processes do more efficient. Improves cost efficiency imputable to optimized planning and bid. weaken ilit / B tt agility/control due to Information Visibility.

t ld t I f ti Vi ibilit GRC: reduce SoD conflicts, Control system access. 9.3 © 2007 by assimilator Hall 9.4 © 2007 by Prentice Hall GSLLs substantial MFG Pro ERP g sound and adept (eg Base for Godrej Effective Beneficia l (eg. Sampark), but seen as Tier-2/mid-mark! et SW. 2000: Parent QAD stops modernistic ontogeny. development Doesnt have integral Planning & plan d (uses 3rd party APS P ( Preactor). Ch ) Change to W k Work Orders, Purchase Orders effected manually. Dependent on a particular Database: Progress. 9.5 © 2007 by Prentice Hall  new-made experience with MFG Pro non-standardized coding...If you sine qua non to get a adequate essay, order it on our website: OrderCustomPaper.com

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